Rosie Hillyard

Details

My background

Have taught and devised schemes of work for Art and Design as Head of Art at a prep school in Caterham for nearly 4 years. Also teach French to groups and individuals at primary age and to adults and have taught EFL and Italian. Like teaching all ages but do get on well with children and teenagers alike. Have two young ones myself so I do tend to understand children and find them fun!

I have several years worth of sales and customer services experience. My background is both academic and customer-service focused. I am knowledgeable and experienced in the area of international education.

I am an experienced and trained teacher. I currently teach in the private and public sector but have also worked in welfare and administrative roles for EF Brighton and ELC. I worked as an Account Manager at i-studentgroup in Hove where I was responsible for creating mainly new leads and generating new business by meeting clients face to face and also developing relationships with them on the telephone. Prior to this, I worked at Tenuk which is a private concierge service in London where I was promoted internally several times. My final role at Tenuk was a Sales Team Leader which meant I had to be target driven and good at sales but also proficient at managing staff and working with them to hit team targets such as at the end of the month or when we were behind with sales. I enjoy working with new and existing clients and think I am good at developing and maintaining new relationships.

In terms of education, I am PGCE qualified, have an MA from the university of Leeds and a BA from Exeter (in Italian and Fine Art). I can speak Italian to advanced level and have a good working knowledge of French. I can also converse in Spanish at basic level. I believe I am good at using my initiative and so can work alone but also enjoy working as part of a team. I love a challenge! I like writing and have written many essays, dissertations and school reports, schemes of work and scholarship references. I have some experience of written translation into English from Italian.

Experience

Work
September 2016- Present
Head of Art/School Displays Manager (Oakhyrst Grange School, Caterham)
Teaching early years – year 6, creating schemes of work, displaying and rotating 3d and 2d art displays
Part-time French tutor to groups and one to one
June 2016-August 2016
EFL teacher (Loxdale English Language Centre, Brighton)
Teaching EFL to pre-teen and teenage children in multi-lingual classes
September 2015 –June 2016
EFL Teacher/Supply Teacher, (Stafford House, Brighton, Teachers Today, Brighton)
Sept 2015-Sept 2016
Cover teaching ESL, Art, other subjects at primary, secondary and SEN schools in and around Sussex and Surrey
Contracts: March 2010 –August 2015
Accommodation and Welfare Officer Sept 2014 –September 2015 (ELC Brighton)
Source suitable accommodation for international students in home-stays around Brighton
Concern and care for students’ welfare and sensitivity to cultures and diverse backgrounds
Visits- Visited over 280 host family accommodation for new and existing families
Built new relationships and shared knowledge at TEN conference (group of schools)
Homestay Coordinator April 2014 –August 2014 (EF Brighton)
Role was to source new host families to allocate students to accommodation within tight deadlines, temporary position as required for busy summer period
Sales- turning inactive host families into active ones (phone work)
Visits- checking host family accommodation is to standard for hosting
Teacher of EFL, Italian 24 months (Stafford House, Brighton, Bedes, Upper Dicker respectively)
Taught English to 11-60 year old international pupils from 15+ nationalities
Taught A level Italian
Account Manager 6 months (i-studentgroup, Hove)
Established new relationships with international universities & educational partners
Supported the development of the company, such as the new charity in Vietnam; educating street children
Attended arranged sales meetings at international education conferences such as Going Global, London, NAFSA, Houston, Texas, and EAIE, Dublin
Visited colleges/universities/other educational organisations in the UK and overseas assisting with presentations/attending proposal meetings
August 2011-December 2011 Private ESL Teacher
Taught IELTs, English for Academic purposes, EFL
January 2007-February 2010 (Ten Lifestyle Management, London)
-Member Engagement Team Leader (Italian/French speaking)(Oct 2009- Feb 2010)
-Specialist Entertainment Team Leader (Italian/French speaking)(April 2008- Oct 2009)
-Specialist Entertainment Lifestyle Manager (Italian/French speaking) Jan 2007- March 2008)
Managing my own sales team of 14 people
Conducting training sessions: training new staff as well as existing staff on updated processes within the company
Compiling reports, carrying out/preparing one to ones with team members
Allocating and managing work-loads for members of my team
Problem solving and managing client relationships
Responsible for all administration involved
Working under pressure to meet deadlines
September-December 2006 Cynthia Corbett Gallery and Poussin Gallery (London based art galleries)
-Gallery Coordinator
Worked on all administration involved in promoting temporary exhibitions at various London venues for both galleries
Hung and prepared spaces for exhibitions
Organised and managed private view evenings and opening nights
Liaised between artists, clients and London venues to organise exhibitions
Responsible for establishing sales with existing and new client database
January 2005-September 2005 (Exeter)
-Temporary Administrative Work
Working for various employment agencies in Exeter including
Italian speaking market research
Recruitment consultant for Blue Arrow Recruitment
Exeter City Council Administrator
Part Time Gallery Assistant, Spacex Gallery, Exeter
August 2004- December 2004 NST Travel Group PLC (France)
-School Tours Group Co-Coordinator (short-term seasonal role)
Managed school trips visiting Northern France for WW1 History and French tours. Responsible for organising and carrying out daily educational tours/visits for GCSE and A-level students.
Ensured smooth running of trips by liaising between all staff involved: teachers, students and NST accommodation staff
September 2002- July 2004 Clydesdale House Postgraduate/international Centre (Exeter)
-Assistant Chef
Invented, devised, & cooked for the Italian themed evenings for international postgraduate students
September 2001- June 2002 (Venice, Italy)
-Private Tutor of English as a Foreign Language
July-September 2001 Powderbyrne Ltd, London (position in France)
-Children’s Activity Club Assistant
Organising activities for 4-10 year olds for tailor-made holidays

Qualifications

BA (hons) Italian and Fine Art
MA Art Gallery and Museum Studies
Post Graduate Degree Secondary Education (PGCE) Specialising in Art
CELTA teaching English as a Foreign Language

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