Christopher McDonald.

Details

My background

A target-driven, client-focused individual who excels at communication with the ability to work in a challenging environment with a proven track record in building business relations and progressing clients into work. Working within the public and privat

Experience

Self Employed Tutor/Recruiter Mentor – International Students - (Currently Japanese students) Jan 19 – Present
Core duties and responsibilities
• Supporting the structure and development of the students whilst teaching them Career Development/ English/ Life in London Coaching / L1 Employability / Work Skills/ Mentoring/ Advice and Guidance covering all aspects of Customer Services/ life skills/ Coaching, presentations, roles play, Q&A’s, exams, job searching, employment, placements and apprenticeship within and around most industry
• Interviewing new referral candidates/ students for the program doing assessments for the suitability for work.
• Dealing with various external organisations to assist with the support of students who were in need of external help within their career paths
• Creating all necessary documents for student’s lessons, new presentations, workshops, lesson-plans and anything needed in the development and support of the students.
• Employer engagements gaining apprenticeships/ jobs and work placements for our 16 – 24+ program, Lone Parents, 50+ and all those that were in need of the necessary support
• Working with students coming from various backgrounds internationally with common English language barriers also covering students being excluded from school, gang-related issues, dyslexia, learning difficulties, low self-esteem and all forms of venerability.

Senior Recruiter – Associate Oct 18 – Present
Recruiterlink
Core duties and responsibilities
• Develop strong business relationships/ opportunities with both current and potential employers/ clients.
• Assessing employer’s staffing needs and matching suitable candidates to employer’s vacancies.
• Managing the entire recruitment process from taking a vacancy through to placing a candidate.
• Effectively preparing candidates for interviews; motivating candidates for long term retention.
• Establishing work experience accounts with new employers for candidate training.
• Monitoring candidates on work placements
• Interviewed and testing candidates and getting them job-ready which involves, updating and re-vamping CV's, helping with job searches, soft-skills, providing advice on interview techniques and continually giving support to candidates to complete their learning development until they are places and for a further few months whilst they settle in the role.


Resilience Mentor/ Recruiter - Prospects – Bexley, Romford, Carshalton College, Croydon/ Brent Council Feb 17 – Sept 18
Core duties and responsibilities
• 1-2-1 Mentoring of young people age group 16-19 supporting the needs of the individuals with a 360-holistic approach.
• Working with various departments such as Leaving Care Group, PRU units, Child Protection Department, Social Services, various colleges, independent external employers, OFSTED and many more.
• Supporting the structure and development of various new contracts and bids that had been put in-place whilst working with difficulties young people with specific issues and implementing procedures, mentoring, career development, caseload management and troubleshooting long-term problems to gain the necessary results for the individual and the contract.
• Assigned various special projects to assist operations with contracts that warranted myself working with parents and individual young people on high observed and monitored cases that involved various departments throughout the many organisations with outstanding results that were used in a highly publicised case helping damaged control.
• Achieved - Each location had a different caseload amount the biggest being Croydon council covering the Croydon and surrounding boroughs which was bordering 1000+ that I had to work through some being VIP and extremely complex cases.


Employability Tutor/ Mentor (Contracted) – Shaw Trust Training – Crawley Dec 16 – Dec 16
Core duties and responsibilities
• Teaching and completing an employability qualification short course to a group of long-term unemployed of 14 candidates within 1.5 week taken over from someone who failed to complete the task.
• Supporting the structure and development of the 50+ candidates whilst motivation them into work.
• All forms of Advice and Guidance covering all aspects of Customer Services/ life skills/ Coaching, presentations, roles play, Q&A’s, job searching, employment, placements and apprenticeship within and around employment
• Dealing with various external organisations to assist with the support of students who needed external help within their career paths
• Working with candidates coming from various backgrounds such as long-term unemployment, dyslexia, learning difficulties, low self-esteem and all forms of venerability.

Self Employed Tutor/Recruiter Mentor – Creative Development/ New Build Creative / Polino/ Scoop Jan 16 – Nov 16
Core duties and responsibilities Opportunity Access – Woolwich JCP/Catford Town Hall/ Peckham/ Mile End
• Supporting the structure and development of the students whilst teaching them BTEC L3 Business Administration/
L1 Employability / Work Skills/ Mentoring/ Advice and Guidance covering all aspects of Customer Services/ life skills/ Coaching, presentations, roles play, Q&A’s, exams, job searching, employment, placements and apprenticeship within and around the music industry
• All forms of Advice and Guidance covering all aspects of Customer Services/ life skills/ Coaching, presentations, roles play, Q&A’s, job searching, employment, placements and apprenticeship within and around employment
• Interviewing new referral candidates/ students for the program doing assessments for the suitability for work.
• Dealing with various external organisations to assist with the support of students who were in need of external help within their career paths
• Creating all necessary documents for student’s lessons, new presentations, workshops, lesson-plans and anything needed in the development and support of the students.
• Employer engagements gaining apprenticeships/ jobs and work placements for our 16 – 24+ programme, Lone Parents, 50+ and all those that were in need of the necessary support we were providing.
• Working with students coming from various backgrounds such as being excluded from school, gang-related issues, dyslexia, learning difficulties, low self-esteem and all forms of venerability.



Tutor/ Mentor – Jobwise Training - Barbican - City Aug 14 – Jan 16
Core duties and responsibilities
• Supporting the structure and development of the students whilst teaching them BTEC L1 Business Administration/ Work Skills/ Mentoring/ Advice and Guidance covering all aspects of customer services/ life skills, presentations, roles plays, Q&A’s, exams, job searching, employment, placements and apprenticeship
• Dealing with various external organisations to assist with the support of students who were in need of external help
• Creating all necessary documents for student’s lessons, new presentations, workshops, lesson-plans and anything needed in the development and support of the students.
• Employer engagements gaining apprenticeships/ jobs and work placements for our 16–19 programme
• Ran a 2-week program for Ultimate Security covering BTEC L1 Business Admin, Prezi presentation, Mentoring/ Advice and Guidance for 14 future Security staff
• Working with students coming from various backgrounds such as gang-related issues, dyslexia, learning difficulties etc



Senior Administrator/ Data-imputing (Temp) – TUSPEC / Construction – Various Dec 12 – Aug 14
Core duties and responsibilities
• Supporting the structure and development of a new business and implementing procedures
• Building a database and data-inputting
• All forms of administration
• Dealing with the recruitment and hire of staff (interviews, CV register, vetting candidates etc)



Senior Advisor/ Interim Manager (Temp) - Prospects – Elephant & Castle/Peckham Sept 12 – Dec 12
Core duties and responsibilities
• Supporting the structure and development of a new centre Elephant and Castle and a failing centre in Peckham going through difficulties and implementing procedures and troubleshooting long-term problems, supporting the team and also working with a caseload of 150 customers of my own plus target.
• Before moving to Elephant & Castle the caseload increased to 230 to which I was working with interventions such as Lewisham College, Bright Assessing, Dress for Success and Robust covering various areas such as mentoring, career advice, account management, CV’s, booking various courses right through to gaining employment and aftercare.
• Achieved - Target per month 4 which increased to 8 by month 3.


Senior Administrator/ Data-imputing (Temp) – TUSPEC / Construction – Various Feb 12 – Sept 12
Core duties and responsibilities
• Supporting the structure and development of a new business and implementing procedures
• Building a database and data-inputting and all forms of administration
• Dealing with the recruitment and hire of staff (interviews, CV register, vetting candidates etc)



Team Manager/ Recruiter - Action 4 Employment – Elephant & Castle/Lewisham TUPE Mar 11– Feb 12
Core duties and responsibilities
• Supporting the structure and development of a new centre and implementing procedures - Lewisham branch
• Moved to Elephant & Castle and started working on both FND and Work programme taking on a caseload about 50 IAP/FTET’s customers and assisting them back into work from mentoring, career advice, account management, CV’s right through to gaining employment and aftercare.
• Achieved - Moved back to Elephant & Castle to work on business development for the centre assisting everyone’s caseload where I focused on areas such as apprenticeships averaging 15-20 interviews a week, bringing in accounts and employers.



Deputy Manager/ Advisor/ Recruiter - Skills Training UK – Brixton X2/Wandsworth/ Dartford/ Croydon
Core duties and responsibilities Jan 07 – TUPE Mar 11
• Supporting the FTET floor and the implementation of a smooth system, attendance, timekeeping and open-door policy.
• Moved back to Croydon to work with the New Deal programme taking on a caseload of 87 IAP customers and assisting them back into work from mentoring, career advice, account management, CV’s right through to gaining employment and aftercare involved in the 360 recruitment processes.
• Achieved - Moved to Wandsworth to work on the new Community Task Force (18-24) contract and support one other team leader to set-up the contract from scratch with just 2 staff dealing with the partners to servicing the customers, implemented placing customers on to work placements within 5 working days and after 300+ customers had 85% success rate.
• Achieved - Moved to Dartford Nov 09 – Feb 10 to work on setting up the new contract FND and developing the business relations with JCP, local businesses and us. Pitching to the JCP to win our customer flow.
• Achieved - Assisted the Croydon site and successfully turned the centre around going from 25 jobs a month to 64 within 2 months also averaging half of everyone’s caseloads into placements, average caseloads of 40 customers within this period.
• Achieved - Successfully retained the biggest intake of New Deal customers in one go of almost 200 in a week
• Running a team of 18-24 staff and up to 300 customers daily
• Achieved - a level 1, highest in the history of Skills Training for Outstanding observation in Nov08
• Achieved - Promoted to Deputy Manager Nov 08 and moved to the Brixton STUK where within 3 months successfully turned around the centre passing an OFSTED level inspection at 100% to become a flagship site, dealing with all business-to-business (JCP) and customer complaints and troubleshooting within the centre in relation to staff, structure and paperwork.
• Business to business sales calls to establish business needs of local labour market
• Assisted on interviews with perspective employers to ensure in depth understanding of the process from employer’s point of view.
• Achieved - Demonstrated excellent placement skills with regards to recruitment and the ability to build work individually to win new businesses. Averaged 4 - 10 job out comes and 30 placements a month.
• Responsible for negotiating work trial to fulltime employment with multinational and national companies with ongoing business and referrals.
• Achieved - Constant management of 30+ caseload on placement and on training program rising to 87+ in recent years servicing these customers on a weekly basis – New Deal. (07- 08)
• Successfully helped in the development and execution of scheduled training workshops for clients on a weekly basis.
• Interview techniques, application form, client preparation and personally developing clients to become self efficient.
• Mentoring/ befriending clients to develop trust helping them overcome barriers and finding long - term employment.
• Built and maintained positive client relations
• Supported a team of about 7 Internal temp/ perm consultants with day-to-day running of their diaries (07- 08)
• Specialised in the support, care and advice to 50+, Lone Parents, Self-Harmer, Homelessness, Dyslexia, Mental health issues, paedophiles and those in difficult situation including Bipolar, Ex-Offenders



Client Advisor/ Job Search Consultant/ Recruiter (Temp) - Action 4 Employment - Brixton Jul 06 – Dec 06
Core duties and responsibilities
• Develop strong business relationships/ opportunities with both current and potential employers/ clients.
• Assessing employer’s staffing needs and matching suitable candidates to employer’s vacancies.
• Supported a team of about 7 Internal temp/ perm consultants with day-to-day running of their diaries
• Managing the entire recruitment process from taking a vacancy through to placing a candidate.
• Achieved - Case-load of 40 clients that went up to 90 and within 3 months had taken on a further 20 from other consultants as I was there to shut down the site due to closer, also placed in Jobs and placement all 120 within this time period
• Effectively preparing candidates for interviews; motivating candidates for long term retention.
• Establishing work experience accounts with new employers for candidate training.
• Monitoring candidates on work placements and visiting employers for job outcome.
• Specialised in the support, care and advice to 50+, Lone Parents, Self Harmer, Homelessness, Dyslexia, Mental health and those in a difficult situation whilst building and maintained positive client relations.



Client Advisor/ Marketing Recruitment Consultant (Temp) - Working Links – Stratford Feb 06 – Apr 06
Core duties and responsibilities Brick Lane Jun 06 – Jul 06
A temporary position during which I was responsible for supporting the development and management of new and existing internal and corporate client accounts. This support stemmed to Newham, Brick Lane and Hackney sites generating revenue through permanent or contract recruitments.

• Built and maintained positive client relations whilst supporting external marketing consultant with day-to-day running of their diary also supported a team of about 10 internal consultants with day-to-day running of their diaries
• Demonstrated excellent selling skills with regards to recruitment and the ability to build on previous accounts individually to win new businesses
• Interviewed and tested candidates and getting them job-ready which involved updating and re-vamping CV's, helping with job searches, providing advice on interview techniques and generally supporting candidates on a one-to-one basis
• Specialised in the support, care and advice to Lone Parents and those in difficult situations



Recruitment Consultant/ Interviewer-Software Tester - Corps business – Westminster Sept 05 – Jan 06
Core duties and responsibilities
• Similarly, to my experience with Working Links my responsibilities involved the development and management of internal and corporate client accounts. In addition: Interviewing and testing with an understanding of job requirements - from both from a technical and cultural point of view
• Dealing with the database also dealing with the placements of candidates into work with our corporate partners such as JP Morgan and Proctor & Gamble.
• Achieved – Placed 3 candidates during this period
• Achieved - Working on a contract basis with companies in the entertainment, music and publishing industries - Horse Power Production/ Cloak and Dagger, Hanover Grand, Eve Club, Legends, Mermaid Theatre, Attica Club as well as LCP Students – Proof reading, Phototshop work, Auto Cad work, Quark work during exam time. Also, computer software training
• Achieved - Assisting LCP Students from LCP College/ Camberwell College with Proof reading, Photoshop work, Auto Cad work, Editing and Quark work during exam time
• Computer Software Training with private students



Supervisor/ Sales Assistant - Ted baker - London On/Off Feb 95 – Oct 05
Core duties and responsibilities
• Managed up to a team of up to 10 members of staff
• Achieved - Stored approved and work at Harrods, House of Fraser, Carnaby Street, Selfridges, Richmond, Langley Court and Floral St branches
• Achieved - Assisted with the corporate and celebrity special opening nights and personal shopper for the celebrities
• Key holder for Langley Court Endurance store, on a day-to-day dealt with all forms of cashing up, paperwork and sales
• Involved in most recruitment process
• Dealt with all customer queries and complaints in my department
• Achieved - Generated and achieved 50k towards the company in sales over a 6-month period by myself
• Achieved - Represented the company at the launch of one of the new brands at Selfridges
• Achieved - Represented the company for the launch of the new Ted store card
• Over 3 year’s suits and alterations experience



Creative Design Manager - Flow Card Limited - Marble Arch Tower London Feb 03 – Nov 03
Core duties and responsibilities
• Specialising in Finance, Marketing Literacy, Publicity Advertising and Media
• Multiple responsibilities including designing, full re-branding and presentations
• Full responsibility creatively, Creative design and Software training for staff also some IT support
• Achieved - Involved in the start-up and the branding of the company
• Managed a team of 4 staff



Senior Graphic Designer/ MAC/ PC Operator - Costain Ltd – Lambeth North London Oct 02 – Jan 03
Core duties and responsibilities
• Achieved - Fully responsible creatively with multiple responsibilities including designing and re-branding two £365M contract proposals also included was Creative Design and Software training for staff and some IT support



Senior Graphic Designer/ MAC/ PC Operator - C.S - Rothschild Investment Bank, - London Mar 99 – Dec 01
Core duties and responsibilities
• As part of a team I designed marketing material both for the company - specialising in Investment Banking - as well as providing material for the Rothschild's family personal events (Computer Literacy, Publicity Advertising and Media).
• Involved in projects such as the introduction of the 3G Project
• High level of inter personal interaction with diverse clientele, ensuring efficient operation of site during duty
• Trained members of staff on equipment and software use
• Produced Annual Reports, Brochures, Freehand Illustrating, Logo/ Letterheads, Flyers, Presentations/ PowerPoint Presentations, Magazine Layouts, Books/ Book jackets and all forms of design work, using all different medium, styles and software
• Achieved – Only member of staff in the history of the company to receive a signed personal letter of appreciation from the family directly.
• Full responsibility creatively, Studio Techniques, graphic, draughtsmanship and print, Software training
• Preparation of Visual Camera Artwork and Photography

Qualifications

• 1 Day Child/ Teen Protection, Radicalisation & Safety Awareness Pass
• Full Enhance DBS Prospects – Bexleyheath Pass
• 2 Day Life Coaching Life Coaching Academy Pass
• Pivotal Education Radicalisation Trained – May 2015 Pass
• Full Enhance DBS Jobwise Training – Barbican London – Aug 15 Pass
• LSIS/ BIS Jobwise Training - Advancing Equality and Diversity – Oct 2014 Pass
• LSIS/ BIS Jobwise Training - Safeguarding Assessment – Oct 2014 Pass
• Full Enhance DBS Prospects – Elephant & Castle/ Peckham – Sept 12 Pass
• Full Enhance DBS A4e - Elephant & Castle/ Lewisham – Aug 11 Pass
• Full Enhance DBS Skills Training UK – Brixton High St, Wandsworth, Croydon,
Dartford, Borough, Harrow, Brixton Biz Centre – Jan 11 Pass
• First Aider British Heart Foundation – Euston London – Jun 10 – Jun 10 Pass
• Health & Safety British Heart Foundation – Euston London - Jun 10 – Jun 10 Pass
• COSH – H&S Training - Skills Training UK – Mar10 – Mar 10 Pass
• IFL Member Member of Institute for Learning – Apr 09 – Present day
• L4 BTEC PTLLS - (Business To Business) Skills Training UK – Sept 08 – Sept 09 Pass
• level 1 OFSTED Outstanding Achievement observation - highest in the history of
Skills Training for - Nov 08 – Nov 08 Pass
• Conversation Training - Met Police – Open and closed questioning - Williams Lea – Jul 01 – Jul 01 Pass
• Word 97 Intermediate - Williams Lea – 01/01 Pass
• Photoshop Advance - Level 1/2 – Media Training - Islington Business Centre - 01/01 Pass
• Quark Xpress Advance - Level 1/2 – Media Training - Islington Business Centre - 00/00 Pass
• Basic Excel 97 - Williams Lea – 00/00 Pass
• Caring for the customer Williams Lea – Feb 00 – Feb 00 Pass
• Mentoring Youths & Adults Self Development Training – Various Locations - Jan 99 – Present day
• GNVQ Level 2 Retail - Ted baker, Kingley St, Carnaby St London – Sept 96 – Jul 97 Pass
• BA Hon’s Graphic - London College of Printing, Elephant & Castle SE1 – Sept 91 – Jul 95 Pass
• BTEC National in Graphic - Croydon College, Fairfield Halls Surrey – Sept 89 – Jul 91 Pass
• C.P.V.E in Graphic - Hammersmith & West London College London – Sept 88 – Jul 89 Pass
• 9 GCSEs – Battersea Park Secondary School – Sept 83 – Jul 88 Pass


Courses

Course name1 Day Child/ Teen Protection, Radicalisation & Safety Awareness (In-house)
Course name2-day Foundation in Life Coaching - the Coaching Academy
Course nameBA Hon’s Graphic Design (LCP aka LCC)
Course nameBTEC National in Graphic Design - Croydon College (Fairfield Halls)
Course nameBasic Excel 97 (Rothschilds Investment Bank)
Course nameBasic Health and Safety Induction
Course nameC.P.V.E in Graphic Design - Hammersmith and West London College
Course nameCOSH – H&S In-House Training
Course nameEqualities and Diversity Induction
Course nameFirst Aider - British Heart Foundation
Course nameGNVQ Level 2 Retail (Teb Baker - Soho)
Course nameHealth & Safety - British Heart Foundation
Course nameIOS 14001 - Environmental Awareness
Course nameIOS 9001 - Quality Awareness
Course nameIOS 9001 - Quality Management
Course nameIYSS - The Integrated Youth Support System
Course nameInformation Protection L1
Course nameInformation Protection L2
Course nameIntroduction to Child Safeguarding and why it is important
Course nameL4 PTLLS - Teacher Training
Course nameLearning Heroes - Child Safeguarding
Course nameLevel 1 OFSTED - Outstanding Achievement observation
Course nameMental Health Awareness Training - MIND
Course nameMentoring Youths & Adults - Self Development
Course nameMet Police – Open and closed questioning (Rothschilds Investment Bank)
Course namePhotoshop Advance (Rothschilds Investment Bank)
Course nameQuark Xpress Advance (Rothschilds Investment Bank)
Course nameResiliance Mentoring and app usage In-House Training
Course nameWord 97 Intermediate (Rothschilds Investment Bank)
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